5/20/2023 0 Comments Webex for mac outlook![]() Select OK to send the meeting invitation to the people who you have invited. Enter the names or email addresses of those to invite to the meeting in the "To" box.ĥ. (Optional) Select Rooms or select Scheduling assistant > Add Rooms to schedule a room.ģ. (Optional) To specify a recurrence pattern for your meeting, select Recurrence, and then select recurrence options. In the Start time and End time lists, specify the start and end times for the meeting, respectively. Type a topic for the meeting in the "Subject" box.ī. In the Outlook meeting or appointment, specify general meeting information:Ī. In Microsoft Outlook, select Schedule Webex Meeting from the Cisco Webex Menu, or Select the "Webex icon" on the Mac menu bar, and select Schedule Webex Meeting.Ģ. In any meeting invitations that you send from Microsoft Outlook, the meeting's start time appears in the time zone that is set on your computer, and may not match the time zone preferences you have set on your Webex site.ġ. The Webex integration to Outlook does not support all the recurrence options that are available in Microsoft Outlook. Some options that appear on your Webex site may not be available in the Webex integration to Outlook. ![]() HAR file captured through the add-in window through the Outlook Client.The Webex integration to Outlook provides basic options for scheduling a meeting.Your computer is connected to the Internet. The Integration to Outlook option for WebEx Productivity Tools is available on your WebEx site. Fiddler (Windows) or Charles Proxy (Mac) if issue is replicated in the Outlook Client. Before you use WebEx Integration to Outlook, ensure that: You have a user account on your WebEx site.HAR file through a web browser if issue can be replicated in OWA.Collect LogsĬurrently, there are 3 ways to collect logs for Webex Scheduler for review: If after the users logs out/in and upgrades the Outlook client are still present, then Cisco recomemnds that you collect logs for further review. For schedule on behalf of (SOBO) issues, does the issue happen when the user schedules a meeting for themselves or for a different user?.Does an upgrade of the Outlook Client to the latest available for your org resolve the issue?.Is the issue able to be replicated in Outlook Web App (OWA)?.Does a log out/in of the add-in resolve the issue?.When you investigate issues for Webex Scheduler Add-in for Outlook, you need to verify some information before logs are collected and a TAC case is opened: Please make note of this and give this to TAC if you open a case. Tip: If after an error number (XX_YYYYYY) there is a string of text similar to the previous text examples, this is the Report ID. Within the Preferences section of the Scheduler Add-in:.Through a notification at the top of the meeting invite:.How Errors are PresentedĬurrently, there are three ways that a Webex Scheduler error can present itself. If the end user issue is not able to be resolved, you can forward that information and logs to Cisco TAC for further assistance. This article advises how to collect Scheduler logs and read them. Intermittent issues happen with the Webex Scheduler Add-in for Outlook on Windows and Mac. If your network is live, ensure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. Fiddler/Charles Proxy Log, or HAR file if a web browser is used. ![]() The information in this document is based on these software and hardware versions:
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